Discussing the customer service policies Essay

In my duty assignment I will provide information close to clients supporters levels, node satisfaction, what is node renovations , I will give examples and evidence astir(predicate) different institutions and their customers gos levels and policies .I want to start with the definitions of customer services and customers service policies. client service is the provision of service to customers before, during and after a purchase. Customer service is a series of activities designed to enhance the level of customer satisfaction that is, the feeling that a product or service has met the customer expectation.Some people say that Customer is always right nevertheless now if u work in the hospitality industry u will definitely disagree with that .Some customers are really informed about their rights so beca recitation of that the stuff should be really confident and well adept to reach the customer expectation.Every transaction should find customer service policies. Accord ing to Entrepreneur Magazine, the definition of a customer service constitution is the degree of assistance and courtesy granted those who patronise a business .The customer service policies apply, because for every business is important to give their best(p) in way to satisfy the customers. Policies are written rules which customers can cop and read at any age, and they protect the business owners.Why we use the customers service policies ?We use them because they inform the customers for their rights ,they give information for the place .Thats why they are very , very important and useful nowadays .There are so many hotels, pubs , bars and other hospitality businesses straightaway which have very interesting customer service policies. I have choose Hilton London Wembley Hotel to give as an example with its customer service policies .The hotel is one of the world wide best hotels so they really make out how to satisfy customers needs . Everyone knows that hotel so I want to i nform you more about it .For example Hilton London Wembley Hotel check- in time is 3.00pm. , check- out time is 12.00pm.This time hours gives advantages to the stuff so they clean the rooms and prepare them for the close customers and of course they inform the guests when they should leave the room.References1. Google ,Wikipedia (2013)http//en.wikipedia.org/wiki/Customer_service2.Turban, Efraim (2002). Electronic Commerce A managerial Perspective.3. Entrepreneur Magazine http//www.entrepreneur.com/encyclopedia/customer-service