Indian Wells Case Study

Indian Wells Case Study It appears the root rationality for sub-optimal diligent role satisfaction centers around doc access. introduction seems limited due(p) to the number of mendeleviums available on a everyday basis, handiness of preferred physician, restricted access to physicians after hours and possibly the triaging suffice when long-sufferings call during home hours. What I would like to shaft is how legion(predicate) physicians be total age vs. part time, how ar they incentivized, how are appointment times allocated, why dont they specialise enduring phone calls after hours, are thither physician extenders available to accept patients, do they often run hind end in their schedule and if so, by how much time? To denounce address access, some process improvements include: 1.) Determine what the patient wants and what their unmet needs are; conduct a patient smoke for this peculiar(prenominal) purpose; survey rotter be stainless by patients during check out or given addressed envelope to return by mail; 2.) Determine what inverse clinics in the area offer patients in regards to appointment hours; 3.) develop a flow chart of the process that encompasses when the patient beginning(a) arrives work check out to see what steps fag be eliminated to take in a more efficient and effective go steady; 4.

) Review patient volume trends by supplier and time of day, week or month to see if there is a pattern that needs a response; 5.) jurisprudence patient access to a physician within a specific period of time, i.e., within 72 hours; 6.) Office hours: if the off! ice opens up at 8AM (instead of 8:30) and 4 providers are available, you can create 8-12 additional patient appointments (depending on whether you use 10 or 15 minute slots); this translates into 40-60 patients per week. You can consider whether or not to provide an additional day or 2 with level hours, particularly if other groups in the area are providing the alike(p); 7.) Consider devoting a portion of the day as a walk-in clinic, staffed by...If you want to get a full essay, found it on our website: OrderCustomPaper.com

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