Indian Wells Case Study

Indian Wells Case Study It appears the root showcase for sub-optimal diligent role satisfaction centers around doc access. entranceway seems limited due(p) to the number of medicos available on a quotidian basis, handiness of preferred physician, restricted access to physicians after hours and by chance the triaging suffice when endurings call during home hours. What I would like to bash is how legion(predicate) physicians be total condemnation vs. part time, how argon they incentivized, how are appointment times allocated, why dont they agitate persevering phone calls after hours, are thither physician extenders available to accept patients, do they often run prat in their schedule and if so, by how much time? To tell on address access, some process improvements include: 1.) Determine what the patient wants and what their unmet needs are; conduct a patient agglomerate for this particularized purpose; survey rotter be innocent(p) by pat ients during check out or given addressed envelope to return by mail; 2.) Determine what mated clinics in the area offer patients in regards to appointment hours; 3.) work a flow chart of the process that encompasses when the patient beginning(a) arrives public treasury check out to see what steps fag be eliminated to pass water a more efficient and effective ascertain; 4.

) Review patient volume trends by supplier and time of day, week or month to see if there is a pattern that needs a response; 5.) jurisprudence patient access to a physician within a specific period of time, i.e., within 72 ho urs; 6.) Office hours: if the office op! ens up at 8AM (instead of 8:30) and 4 providers are available, you can create 8-12 additional patient appointments (depending on whether you use 10 or 15 minute slots); this translates into 40-60 patients per week. You can consider whether or non to provide an additional day or 2 with flush hours, particularly if other groups in the area are providing the very(prenominal); 7.) Consider devoting a portion of the day as a walk-in clinic, staffed by...If you want to get a full essay, rear it on our website: OrderCustomPaper.com

If you want to get a full essay, visit our page: write my paper